Blog Archives

What happened to all our patients?

We get this question all the time… ‘We have a strong new patient flow so why aren’t we adding hygiene days?’.   We’ve seen dentists with 40-50 new patients/month and yet they have the same 6-8 days of hygiene each week that

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Posted in Dental Hygiene Training Videos

A TON of content for you

This week, I’m excited to share the podcast interview I did with Dr. Mark Costes recently. Dr. Mark has a HUGE podcast following and he’s an authority for building multiple practices on culture, quality and systems.  In the interview I share

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Posted in Podcast

When should you refer to the Periodontist?

I recently spoke with a well-respected Periodontist and he shared some very specific times when he believes general dentists and hygienists should consider referring. In our experience with dental teams across the US and Canada, it is VERY common for teams

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Posted in Dental Hygiene Training Videos

Should Periodontists bill periodic exams? Is it insurance fraud if they don’t?

Recently, we’ve started working with Periodontists helping them look at how they can take their hygiene departments and the care they deliver to the next level.  Often this involves tightening up documentation, diagnosing recurrent disease and improving communication with the

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Posted in Articles

Get what you want this year

I hope you had a fun & restful holiday season! In this video, I am excited to share with you exactly how I set goals for my personal and work life. I’ll share some slight tweaks on goal setting that have

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Posted in Dental Hygiene Training Videos

Have you won the battle but lost the war?

I recently had a really cool conversation with a Dentist we’ve coached over the years. It started as a coding question but what he shared is an excellent example of strong leadership that we can all learn from.  Watch this brief video

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Posted in Dental Hygiene Training Videos

What Do We Do?

I realize that even though you may have followed us for years, you may not know exactly what we do for our private clients. I recently created a short video to share just that.  In this 4 minute video you’ll see some REAL LIFE

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Posted in Coaching

[VIDEO TIP] Dentists-LEAD your hygienists to fill your schedule

Nearly every dentist we’ve ever worked with has asked ‘How do I motivate my hygienists to tee-up more treatment for me-BEFORE I come in for the exam?’  This is really a leadership conversation and in this short video I will give you the

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Posted in Dental Hygiene Training Videos

[Quick Video Tip] Are your clinical notes advanced?

There are basic clinical notes and then there are advanced clinical notes. In this week’s quick video tip, I share a tip to help ensure you have the proper items noted to increase your and your patients’ chances of proper reimbursement.

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Posted in Dental Hygiene Training Videos

Is your team asleep at the wheel when it comes to clinical notes?

Is your team asleep at the wheel when it comes to clinical notes? A lack of clear and detailed clinical notes, made in an efficient manner, can make or break your practice in so many ways. When a dentist is charged with malpractice,

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Posted in Dental Hygiene Training Videos
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