Blog Archives

Should Periodontists bill periodic exams? Is it insurance fraud if they don’t?

Recently, we’ve started working with Periodontists helping them look at how they can take their hygiene departments and the care they deliver to the next level.  Often this involves tightening up documentation, diagnosing recurrent disease and improving communication with the

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Posted in Articles

Get what you want this year

I hope you had a fun & restful holiday season! In this video, I am excited to share with you exactly how I set goals for my personal and work life. I’ll share some slight tweaks on goal setting that have

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Posted in Dental Hygiene Training Videos

Have you won the battle but lost the war?

I recently had a really cool conversation with a Dentist we’ve coached over the years. It started as a coding question but what he shared is an excellent example of strong leadership that we can all learn from.  Watch this brief video

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Posted in Dental Hygiene Training Videos

What Do We Do?

I realize that even though you may have followed us for years, you may not know exactly what we do for our private clients. I recently created a short video to share just that.  In this 4 minute video you’ll see some REAL LIFE

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Posted in Coaching

[VIDEO TIP] Dentists-LEAD your hygienists to fill your schedule

Nearly every dentist we’ve ever worked with has asked ‘How do I motivate my hygienists to tee-up more treatment for me-BEFORE I come in for the exam?’  This is really a leadership conversation and in this short video I will give you the

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Posted in Dental Hygiene Training Videos

[Quick Video Tip] Are your clinical notes advanced?

There are basic clinical notes and then there are advanced clinical notes. In this week’s quick video tip, I share a tip to help ensure you have the proper items noted to increase your and your patients’ chances of proper reimbursement.

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Posted in Dental Hygiene Training Videos

Is your team asleep at the wheel when it comes to clinical notes?

Is your team asleep at the wheel when it comes to clinical notes? A lack of clear and detailed clinical notes, made in an efficient manner, can make or break your practice in so many ways. When a dentist is charged with malpractice,

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Posted in Dental Hygiene Training Videos

Fun and For Real-Rachel talks with Howard Farran-Return on Hygiene

It was my pleasure and honor to be featured recently on Howard Farran’s Dentistry Uncensored podcast.  One thing I love is that Howard gets his guests to Get Real. And that’s just what we did.  Besides being a ton of fun to listen

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Posted in Podcast

Doctor-here’s proof you DON’T have to do it

One reason some Dentists don’t reach out to coaches for help is because they are afraid THEY will have to do all the work. You’re already busy and can’t imagine adding more to your plate and at the same time,

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Posted in Coaching

[VIDEO] Tough Questions, LIVE Answers

Have you ever heard Kirk Behrendt speak? If you have, you’ll remember it. Kirk, in my opinion, is one of the most engaging, enthusiastic speakers in dentistry. Lucky for me, Kirk recently asked me to join him on his Best

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Posted in Dental Practice
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