But They Can’t Have Treatment [Video]

Posted on January 28, 2015 by Rachel Wall — No Comments ↓

Our words define our actions…and often the actions of others. I can’t tell you how many times I’ve heard ‘They can’t have that treatment, their insurance doesn’t cover it’. In this week’s Quick Video Tip I’ll share some ideas on…

Tagged with: patients, treatment planning
Posted in Dental Hygiene Training Videos, Dental Practice

Does your team have the courage to change? [Video]

Posted on January 22, 2015 by Jamie Marboe — No Comments ↓

Do you ever wonder why it is so hard for some of us to accept and embrace change and for others it appears to be effortless and almost inviting? What makes a person stare change in the face with a…

Tagged with: communication, dental team, hygiene team, patients
Posted in Coaching, Dental Hygiene Training Videos

Should we study the past to create the future?

Posted on January 14, 2015 by Rachel Wall — No Comments ↓

You’ve likely already read a dozen articles about starting your year off right, about putting 2014 behind you and starting strong. But looking back can actually give us the courage to move forward. Sometimes the past can be painful. I…

Tagged with: hygiene team
Posted in Dental Practice

Are all your hygienists speaking the same language?

Posted on January 8, 2015 by Kim Miller — No Comments ↓

All of us here at Inspired Hygiene would like to wish you a very Happy and Prosperous New Year! As we do every year, the IH Team assembled for a week-long training and planning meeting in December. This time, we…

Tagged with: communication, dental hygiene, hygiene department, hygiene team, Mastermind, patients
Posted in Dental Practice, Mastermind

Kill Your Television

Posted on January 7, 2015 by Rachel Wall — No Comments ↓

If you lived in a college town in the 90s like I did, you may remember the bumper sticker ‘Kill Your Television’. I’m reminded of it every time I walk into a dental practice and see a TV on in…

Tagged with: communication, hygiene, patients
Posted in Dental Practice

Why don’t your patients send you more patients? [Video]

Posted on December 4, 2014 by Rachel Wall — 5 Comments ↓

Tagged with: Patient Referrals
Posted in Coaching, Dental Hygiene Training Videos, Dental Practice

Should Hygienists Talk to Patients About Money?

Posted on October 16, 2014 by Rachel Wall — 4 Comments ↓

I get this question all the time… ‘Should hygienists talk to patients about money?’ Last week, I had the privilege to attend three conferences: the ADA, the Academy of Dental Consultants and the Care Credit Summit. I learned about some…

Posted in Coaching, Dental Practice