What’s being left out?

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You’ve probably heard about the 20-20-20 concept to managing hygiene appointment time.  As we’ve taught this over the past dozen years of coaching and training dental teams one thing we’ve learned is this…When recare appointment time drops much below 60minutes,

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Posted in Dental Hygiene Training Videos

Best Dentist in Bakersfield

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I’m so excited to introduce you to the dynamic team at Dr. Thomas Frank’s office who have been named Best Dentist in Bakersfield for the 8th year in a row!  Wow, what an honor!  Please join all of us at

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Posted in Coaching

Get Your Patients To Show Up

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Picture this… it’s Monday morning, the phone is ringing off the hook and you just had three cancellations, two for the Hygienist and one for the Doctor.  Ugh!  Your priority for this morning just became schedule recovery.  Never mind that

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Posted in Mastermind

Connecting the ‘Dots’ to Have Improved Patient Compliance

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We all have patients that don’t want to take responsibility for their own disease. Right? It is like “pulling teeth” to get some patients to be more compliant with simple requests like updating their health history or understanding the importance

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Posted in Dental Hygiene Training Videos

[Quick Video Tip] Avoid those frantic 5 minutes

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You know what I’m talking about.  You work hard for 50 minutes, wrap up scaling and polishing and call for the doctor exam. Those final minutes of the hygiene visit often feel like a game of ‘hurry up and wait’.

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BIG changes happening in Small Town, Georgia

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  There is a common question asked from potential coaching clients in general, but a very common question from practices located in Small Town, USA. “Can our office successfully implement a new perio protocol and not lose the confidence and trust that our patients

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Posted in Coaching

Effective Doctor Exams

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There are so many variables that take place in order to ensure having an EFFECTIVE doctor exam. Every single one of the 60 minutes (if you get a full 60) allotted are valuable. WE ARE OFTEN in a tug-o-war with

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Posted in Dental Hygiene Training Videos

It’s better to burn out than fade away…

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It’s no secret there’s a high rate of burn out in the hygiene profession.  The good news is it doesn’t have to be a career ender. You don’t have to just fade away and start over in a different industry.

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Making Oral Cancer History

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April’s very special mastermind webinar ‘Oral Cancer Screening for Today’s Dental Hygienist’ is available early this month in honor of Oral, Head and Neck Cancer Awareness month.  We want all of our members to have time to host an event!!

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Posted in Mastermind

Are your patients sending their friends? This could be why…or why not…

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Just about every dental practice we encounter is looking for fresh ideas to attract new patients. The question usually circles back around to how many of your existing patients are recommending you to their friends and family.  While there are

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