Quick Verbal Skills

Take less than 3 minutes and watch the attached video for two ‘quick verbal skills’ that will help you to help your patients accept more treatment while communicating how much you care! If you’d like to learn more about the

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Posted in Dental Hygiene Training Videos

What happened to all our patients?

We get this question all the time… ‘We have a strong new patient flow so why aren’t we adding hygiene days?’.   We’ve seen dentists with 40-50 new patients/month and yet they have the same 6-8 days of hygiene each week that

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Posted in Dental Hygiene Training Videos

What’s important at the end of the day?

At the end of the day, what is it that we all hope to accomplish?  Listen to this business owner, principle dentist as he shares his goals.

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Posted in Coaching

A TON of content for you

This week, I’m excited to share the podcast interview I did with Dr. Mark Costes recently. Dr. Mark has a HUGE podcast following and he’s an authority for building multiple practices on culture, quality and systems.  In the interview I share

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Posted in Podcast

Quick Return on Hygiene Coaching Investment

Many times, when we first start talking with doctors regarding private coaching, they are concerned with two main things: Will my entire team be open to the new changes? How quickly will we see a return on our coaching investment?

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Posted in Coaching

When should you refer to the Periodontist?

I recently spoke with a well-respected Periodontist and he shared some very specific times when he believes general dentists and hygienists should consider referring. In our experience with dental teams across the US and Canada, it is VERY common for teams

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Posted in Dental Hygiene Training Videos

Dental Ultrasonic Scalers Working Length

When was the last time you checked the working length on your ultrasonic tips or inserts?   Watch this video for a quick tip to ensure profitability and comfort from your ultrasonics.  

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Posted in Dental Hygiene Training Videos

Inspiration from Alabama

It’s a great day to celebrate your team success and while you’re at it, celebrate with this dedicated team in Florence, Alabama. Take a moment to look at the chart below and appreciate the win win! This team has increased

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Posted in Coaching

Critical Thinking with Difficult Patients

We have all been there a time or two with that difficult patient! They seem compliant, you have done everything that you can think of from a clinical treatment standpoint, yet they still appear unhealthy due to the amount of

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Posted in Dental Hygiene Training Videos

Should Periodontists bill periodic exams? Is it insurance fraud if they don’t?

Recently, we’ve started working with Periodontists helping them look at how they can take their hygiene departments and the care they deliver to the next level.  Often this involves tightening up documentation, diagnosing recurrent disease and improving communication with the

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Posted in Articles
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