High Impact Communication

Patient communication is always a topic of interest!

Using high impact words and phrases can make a big difference in a patients’ ability to understand why following through with diagnosed treatment is in their best interest.

During a recent workshop, the topic of nicotine use and its affects on the progression of periodontal  disease came up.  And of course motivating the patient  to consider smoking cessation was part of the discussion.

Take less than 2 minutes to watch this video and learn a new ‘high impact’ communication skill that will help the patient understand how damaging tobacco use really is.

If you’d like to learn more about the potential of your hygiene department, request a complementary Discovery Session.

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