Blog Archives

Fitting Perio into a “Grand Central Station” Schedule

Often what keeps a busy dental practice from successfully implementing a strong perio program is where to “FIT” the patients back into the schedule. We are often asked “How do we diagnose, educate and bring urgency for the need of

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Posted in Coaching

What should you ask when interviewing a hygienist?

A couple weeks ago, I had the pleasure of speaking at the annual session of the American Association of Dental Office Managers-AADOM.  This is the 4th year we’ve been an exhibitor at the conference and we love meeting so many

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Posted in Articles

Is it really cancellations that’s causing your open time?

How do we reduce our cancellations and no-shows? That’s a question we get A LOT. And while I don’t believe there’s ONE magic solution there are some activities and systems that can really reduce the open time you’re experiencing in

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Posted in Dental Hygiene Training Videos

R U a Check-o-dontist?

Recently I was speaking to a client who emphatically told me, “I don’t want to be a check-o-dontist!”  Once the laughter died down and I was clear that he was referring to adding more hygiene exams to his already packed day, I

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Posted in Dental Hygiene Training Videos

Mastering Every Minute

Lord Chesterfield once said, “Take care of the minutes, and the hours will take care of themselves”.  Every minute during our patient visit is worth its weight in gold. So using every one of them to be as productive and useful as

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Posted in Articles

Hygiene Coaching Creates Positive Change and BIG Results

“Great things really do come in small packages.” This old adage range loud and clear during my in-office visit with Dr. Joseph Hull and his team in Gregory, South Dakota. Often in the dental profession, we find tough challenges which

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Posted in Coaching

Welcome to Miami!

With the strong yet gentle leadership style of Dr. Yon Elejabarrieta, he and his team at Artistic Smiles of Miami worked together to successfully implement the new services and systems that they had agreed to during our two-day workshops. They

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Posted in Coaching

Are you paddling against the current?

Just last week, I joined Jamie on a coaching call with one of her clients. One of the hygienists in the practice is having difficulty with time management and feels she is compromising the care she delivers in an effort

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Posted in Coaching

Learn how praise can increase your production

How authentic praise can increase your production Authentic praise isn’t scripted.  It’s an organic exchange of conversation between Dr. and team and vice versa.  I can’t begin to tell you how much authentic moments of praise in front of my

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Posted in Dental Hygiene Training Videos

Trait #11 – Rock Star Hygienists Start on Time and Stay on Time

Trait #11 – Rock Star Hygienists Start on Time and Stay on Time You’ve probably heard before that a 60 minute hygiene visit can be broken down into 3 equal parts… 20-20-20.  If you’re fortunate enough to have 60 minutes

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Posted in Dental Hygiene Training Videos
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