Blog Archives

[Worksheet] What are your hygienists good at selling?

I was recently asked to be a guest on Dr. Paul Etchison’s popular podcast ‘Dental Practice Heroes’.  Dr. Paul asked me a very interesting question… Is it really in the practice’s and patient’s best interest for my hygienists to spend so

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Posted in Podcast

Quick Verbal Skills

Take less than 3 minutes and watch the attached video for two ‘quick verbal skills’ that will help you to help your patients accept more treatment while communicating how much you care! If you’d like to learn more about the

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Posted in Dental Hygiene Training Videos

What happened to all our patients?

We get this question all the time… ‘We have a strong new patient flow so why aren’t we adding hygiene days?’.   We’ve seen dentists with 40-50 new patients/month and yet they have the same 6-8 days of hygiene each week that

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Posted in Dental Hygiene Training Videos

Critical Thinking with Difficult Patients

We have all been there a time or two with that difficult patient! They seem compliant, you have done everything that you can think of from a clinical treatment standpoint, yet they still appear unhealthy due to the amount of

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Posted in Dental Hygiene Training Videos

Have you won the battle but lost the war?

I recently had a really cool conversation with a Dentist we’ve coached over the years. It started as a coding question but what he shared is an excellent example of strong leadership that we can all learn from.  Watch this brief video

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Posted in Dental Hygiene Training Videos

1 – 3 mm probe readings NOT always healthy

Very often I hear dental professionals refer to periodontal readings of 1,2 & 3 millimeters as healthy.  As you think with me on this, you will realize that that is not always a true statement.  Watch this 2-minute video and

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Posted in Dental Hygiene Training Videos

Are you ready to lead your team?

I love working with high level thinking dentists and team members; it’s always exciting!   What excites me the most is when a team embraces change.  While the goal is to always elevate patient care and successful treatment outcomes, some teams

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Posted in Coaching

Are you treating the WHOLE body?

I just returned from my first AAOSH (American Academy of Oral Systemic Health) convention in Salt Lake City, UT. To say that it was anything short of amazing, informative and even emotional at times, would be an understatement. Today’s medical

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Posted in Dental Hygiene Training Videos

[VIDEO TIP] Dentists-LEAD your hygienists to fill your schedule

Nearly every dentist we’ve ever worked with has asked ‘How do I motivate my hygienists to tee-up more treatment for me-BEFORE I come in for the exam?’  This is really a leadership conversation and in this short video I will give you the

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Posted in Dental Hygiene Training Videos

Is your team asleep at the wheel when it comes to clinical notes?

Is your team asleep at the wheel when it comes to clinical notes? A lack of clear and detailed clinical notes, made in an efficient manner, can make or break your practice in so many ways. When a dentist is charged with malpractice,

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Posted in Dental Hygiene Training Videos
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