Blog Archives

3 Quick Tips for Intraoral Camera Tour of the Mouth

When I work with dental teams, I typically find that teams only use the intraoral camera to take a picture of 1 specific problem or to take a complete tour of the mouth only when they see a new patient.

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Posted in Dental Hygiene Training Videos

New AAP Staging and Grading

The American Academy of Periodontology and the European Federation of Periodontology met in the fall of 2017 at the World Workshop on the Classification of Periodontal and Peri-Implant Disease and Conditions.  During this meeting, they designed a Staging and Grading system

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Posted in Dental Hygiene Training Videos

[VIDEO] Is it time to harvest the seeds you’ve planted?

If you were a farmer, would you plant a crop but never harvest it? Of course not! If the crop were truly necessary, not harvesting would defeat the purpose of planting! So why do you (or your team, or your

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Posted in Dental Hygiene Training Videos

[Worksheet] What are your hygienists good at selling?

I was recently asked to be a guest on Dr. Paul Etchison’s popular podcast ‘Dental Practice Heroes’.  Dr. Paul asked me a very interesting question… Is it really in the practice’s and patient’s best interest for my hygienists to spend so

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Posted in Podcast

Quick Verbal Skills

Take less than 3 minutes and watch the attached video for two ‘quick verbal skills’ that will help you to help your patients accept more treatment while communicating how much you care! If you’d like to learn more about the

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Posted in Dental Hygiene Training Videos

What happened to all our patients?

We get this question all the time… ‘We have a strong new patient flow so why aren’t we adding hygiene days?’.   We’ve seen dentists with 40-50 new patients/month and yet they have the same 6-8 days of hygiene each week that

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Posted in Dental Hygiene Training Videos

Critical Thinking with Difficult Patients

We have all been there a time or two with that difficult patient! They seem compliant, you have done everything that you can think of from a clinical treatment standpoint, yet they still appear unhealthy due to the amount of

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Posted in Dental Hygiene Training Videos

Have you won the battle but lost the war?

I recently had a really cool conversation with a Dentist we’ve coached over the years. It started as a coding question but what he shared is an excellent example of strong leadership that we can all learn from.  Watch this brief video

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Posted in Dental Hygiene Training Videos

1 – 3 mm probe readings NOT always healthy

Very often I hear dental professionals refer to periodontal readings of 1,2 & 3 millimeters as healthy.  As you think with me on this, you will realize that that is not always a true statement.  Watch this 2-minute video and

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Posted in Dental Hygiene Training Videos

Are you ready to lead your team?

I love working with high level thinking dentists and team members; it’s always exciting!   What excites me the most is when a team embraces change.  While the goal is to always elevate patient care and successful treatment outcomes, some teams

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Posted in Coaching
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