Andrew’s 1st walk on the beach

Each January, Matt and I get together with the same 12 couples for a beach trip. You heard me right…a beach trip in January.  So this past weekend, we headed down to Isle of Palms, SC and we had a blast. And we got lucky with a couple days of sunny, warm weather. It felt so good after the frigid temps we’ve had here in the south that we took Andrew for his first walk on the beach.

Stay Inspired,

Rachel

You’ve asked me, so here you go!

I’ve recently had many of our readers ask about my upcoming speaking schedule. Well, I’ve mentioned in the last couple e-zines that 2010 has started off with a bang and now you’ll see why. I’m honored to be doing a few tele-classes and webinars with some of the “Big Names” in the dental consulting industry. I wanted to let you know about three learning opportunities in January that could change the way you and your hygiene team take care of patients.

January 21, 2010 at 1:00pm Eastern  I’m interviewing Mark Dilatush of New Patients Inc. We’ll be discussing “Patient Retention: Closing the Back Door“. To listen in on this call as part of your 2 month trial membership to our High Performance Hygiene Mastermind group, click here.

January 27, 2010 at 2:00pm Eastern  Dr. Rhonda Savage of Miles & Associates is hosting my webinar “Stop Losing Thousands in Undiagnosed Perio Disease“. To register, click here.

January 28, 2010 at 8:00pm Eastern Woody Oakes and I will reveal “The 13 Biggest Hygiene Mistakes and How to Avoid Them“.  This LIVE tele-class is F*R*E*E. To register go to www.13HygieneMistakes.com.

Stay inspired,
Rachel

Relationships

Have you ever noticed that one sign of a true friend is that no matter how long you’ve been apart, when you’re reunited you can pick up right where you left off?

Last week, I had so much fun reconnecting with my best hygiene school friends. When we were together the years just melted away and it was like we were back in school 20 years ago. We’re planning for another get together soon and for our 20 year reunion next year.

With your patients, it is critical for you to build and nurture the relationship you have with them so that you stay connected during the months they are away.

Dental teams often don’t know how many of their patients they are retaining and I routinely see practices that have only 30-40% of their patients in recare.

This month on our High Performance Hygiene Mastermind call, I ‘m interviewing a true marketing expert and together we’ll share with you the key to retaining patients and how to know if they are coming in the front door and walking right out the back.   Don’t miss this call!

Stay inspired!

Rachel