3 Ways to Easier Hygiene Exams

Do you cringe every time you hear a call for a hygiene exam? Do you feel that your hygiene checks could be more productive and faster? Well, you’re not alone. It’s a common frustration that I hear from both dentists and hygienists. Hygienists: I have to wait so long for a doctor exam Doctors: I go in […]

They’re Asking For It…

You’ve seen those patients wandering the toothpaste aisle at your local Rite-Aid or Target. They’re lost as to what products to choose. If you’re like me, you really want to go up to them and make your recommendation but don’t want to seem too nosey. That’s why they ask US-their personal dental advisor. So instead of […]

Are you sharing your brownies?

Imagine going to a party for which everyone was asked to bring a desert. You arrive and proudly place your dish on the serving table. Then you start by choosing a taste of several goodies and complementing all the talented cooks that have contributed. What would you think if someone arrived with a dish of […]

Isn’t he just the cutest thing you’ve ever seen?

Isn’t he just the cutest thing you’ve ever seen? I was so excited when I got this onesie in the mail from one of my fantastic clients, Drs. Rudy and Mark Braydich. I couldn’t wait to put it on Andrew. We highlighted team Braydich several months ago and we’ve just posted their story on our website. Click here to check it out. This has been […]

3 Steps to Increase Production through Hygiene in 2010

Has your hygiene department production flat-lined? Are you under-utilizing your hygienists’ skills for observation and assessment and their ability to connect with your patients. Now is the time to change all that. You’ll be blown away to see how some simple changes can create more than $100K in additional production next year. Here’s the bottom […]

Let Go and Let Them

We’ve all heard the term “Let go and let God”.  For sure, I have to remind myself of that mantra from time to time. Have you ever noticed that when you hover or micromanage your team, even less gets done? You’re all busy tripping over each other and it becomes a power struggle between you […]

Looking for some Inspiration?

As you read this, I’m kicking off a workshop day with a new client in Georgia. Another example of ‘Small Town Success’.  I’m telling you, between the backroads and baggage claim, I’m going to write a book about it one day. I’m always blown away by what these teams accomplish despite some challenging economic times in small towns and rural areas. And […]

What are you getting out of that conference?

We’re now in the midst of convention season. You and your team are probably planning a trip to a meeting in your region and you want to make the most of it. Traveling to conventions can be an excellent opportunity to learn as well as have some quality time building relationships with your team. While […]