Faith, Hope and Trust

An important and common concern that some of our clients have before going into private coaching is “How can we implement a new or different perio protocol and not lose the faith and trust of our patients that we have been treating for years?” This same concern did not escape the thoughts of Carmen and Jessica, hygienists for Dr. […]

Do They Trust You?

I recently came across this quote again after reading it years ago. “Trust emerges when we sense that a person or organization is driven by things other than their own self-gain.” We all want to trust and we all want to be trusted. Despite a 2012 Gallop poll showing Dentists in the Top 5 of most trusted […]