About Us

Elevating your hygiene service, systems and profits.

Every team takes a unique approach to learning

For 20 years Inspired Hygiene has set the bar for results focused clinical and hygiene business coaching, consulting and training. We are a collaborative of industry experts with nearly 200 years of combined dental hygiene experience and 90 years of collective experience coaching and educating dental teams.

Through years of study and implementation, we’ve found a better way.

We understand the challenges dental teams face as they strive for a hygiene team focused on supporting health for patients, providers and practices.

We understand the need for calibration and collaboration to break out of outdated mindsets and philosophies that hold teams back from fully stepping into their role as healthcare practitioners.

We understand… because we’ve been there. We’ve experienced the frustration of a team that isn’t on the same page, patients that don’t accept the treatment we know is in their best interest and feeling stuck in a clinical rut.

Inspired Hygiene has a proven framework for leading dental teams, and especially dental hygienists,  into their next level of career and professional satisfaction, yielding outstanding results for patients and for the dental business

The numbers speak for themselves

45

Number of US States we’ve served clients in, plus Canada.

20

 Years of setting the bar for results focused clinical and hygiene business coaching, consulting, and training.

200

Years of combined dental hygiene experience.

90

Years of collective experience coaching and educating dental.

Meet the team

Rachel Wall, RDH, BS

CEO and Founder

Inspired Hygiene is committed to helping dentists tap into hygiene’s profit potential through coaching, webinars, mastermind groups and more! As founder of Inspired Hygiene, Rachel Wall, RDH, BS serves the dental community as a hygiene consultant and speaker. Passionate about service, Rachel coaches dental teams to build highly productive hygiene departments by creating and implementing systems for high quality periodontal care, enrolling restorative care through hygiene and managing the logistics of a high performance hygiene department.

As owner of Inspired Hygiene, Rachel and the Inspired Hygiene team assist dentists to tap into their hygiene profit potential. In addition to private coaching, Rachel draws from her 20-plus years of experience as a hygienist and practice administrator to deliver to-the-point clinical articles and speaking programs. She has spoken for numerous groups and events, including RDH Under One Roof and the AACD Annual Session. Rachel has written for, and been featured in, numerous industry journals including Dentistry Today, Progressive Dentist, RDH, and Hygienetown. She recently received the 2012 Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator”. Inspired Hygiene’s programs include private in-office coaching, a free weekly e-zine, the Hygiene Profits Mastermind group and the Profitable Perio Online Workshop.

Jennifer Steadman, BSDH, RDH, DAADOM

Director of Operations

Jennifer Steadman, BSDH, RDH, DAADOM, brings clinical and operations knowledge to Inspired Hygiene as Director of Operations. She has experience as Director of Operations for a mid-sized DSO, where she oversaw mergers and acquisitions and empowered dental professionals across seventeen locations. Her accomplishments include being named the Practice Administrator of the Year by the American Association of Dental Office Management (AADOM) in 2020. She founded Steadman Onboarding Solutions to provide guidance and resources to teams navigating leadership, hiring, and ownership transitions.

She is committed to providing support to dental teams and fostering a culture of positive communication within the dental community. She finds fulfillment in assisting teams in their professional development and is dedicated to the success and growth of dental practices and their teams

Emme Sanders, RDH

Director of Coaching

Emme Sanders, RDH brings over 25 years of leadership experience and concierge-level service to the dental community through speaking, coaching and writing. By applying her chairside clinical and presentation skills outside the operatory, Emme reached higher in her profession to become a trainer for Dexis Digital Radiography and Imaging, achieve ACE Certification and develop a thriving coaching career.

With hands-on experience in dental practices from boutique to bread and butter, Emme understands the delicate balance of clinical periodontal therapy coupled with esthetic dentistry. Emme is an expert at treatment coordinating and case presentation skills to help patients say yes to optimal care. Her greatest passion is activating dental teams to realize their potential, strategically developing goals, and achieving higher levels of success.

Kelly Hemrich, RDH

Lead Productivity Coach

Kelly Hemrich, RDH has served the dental industry for nearly 30 years as a clinical hygienist and total practice coach. Kelly brings to Inspired Hygiene a vast knowledge for blending practice management and clinical systems. She has guided teams across the US to implement effective dental hygiene operations that impact the entire practice as well as the overall health of patients. She fully believes in total body health and dentistry’s role in preventing disease. She always looks for the positives in life and that is consistently reflected in her training style.

Kathryn Gilliam, BA, RDH, MAAOSH, HIAOMT

Lead Productivity Coach

Kathryn Gilliam, BA, RDH, MAAOSH, HIAOMT educates, empowers, and inspires dental professionals to elevate their identities as oral wellness practitioners who powerfully impact the lives and health of their patients, provide optimal patient care, and maximize profits. A proponent of incorporating the latest scientific research into practical clinical protocols, Kathryn excels in coaching dental practitioners to uplift their standard of care with protocols based on sound scientific principles, effective communication skills, and proven strategies for outstanding practice growth.

A published writer, consultant, international speaker, and oral wellness practitioner, Kathryn founded two coaching companies, Empowered Hygiene and PerioLinks, before joining the Inspired Hygiene team. Even after 30 years as a dental hygienist, Kathryn still feels her purpose is to love her patients back to health and to encourage other practitioners to do the same.

Alicia Murria, RDH, MS

Lead Productivity Coach

Alicia Murria, RDH, MS is a member of the Hygiene Faculty with Align Technology, a Hygiene Productivity Coach with Inspired Hygiene, and alumni at Forsyth School of Dental Hygiene. Her career focus has been dental hygiene education, public health, and calibrating clinical practice guidelines among providers. She is passionate about quality care and is an industry key opinion leader. She has developed continuing education courses that empower dental professionals to get the most from their career, practice with integrity, and utilize technology and the dental hygiene scope of practice as a template for high-quality dental care.

Alicia’s research and studies have been grounded in emotional intelligence, communication strategies, and digital scanning technology. She is an active member of the American Academy of Dental Hygiene, the American Dental Hygienists Association, and the National Dental Hygienists’ Association.

Connie Simmons MA, BSDH, RDH

Associate Productivity Coach

Connie Simmons is a seasoned dental hygienist with over 35 years of experience, committed to enhancing patient health. She discovered her passion for dentistry early in her career, leading her to earn her Bachelor’s degree in Dental Hygiene from The Ohio State University and a Master of Arts in Aging Studies with a focus on Public Health from Wichita State University. Alongside her clinical work, Connie has excelled in various roles including writing, speaking, educating, and consulting in preventive sales. Through her comprehensive coaching approach, she integrates evidence-based principles to elevate standards of care in dental offices, fostering healthier patients and empowered teams. Connie’s expertise spans prevention protocols, assisted hygiene models, specialized care for diverse populations, and dental insurance coding. As an influential industry leader, she actively supports her peers through advisory roles and contributions to RDH magazine, facilitating ongoing career satisfaction and excellence in care.

 Diane Alderson

Online Business Manager

Diane has been working behind the scenes at Inspired Hygiene for 20+ years. Her various roles have included coaching support, client management, product development, and technical troubleshooting. She is a graduate of Virginia Tech and brings a wealth of knowledge to our team! When not busy with Inspired Hygiene, she can be found on her blueberry farm in North Carolina or hiking with her husband. 

The Experts Featured By

PACE-Approved Continuing Education

Inspired Hygiene
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement.
6/1/2022 to 5/31/2026
Provider ID# 322412