Picture this… it’s Monday morning, the phone is ringing off the hook and you just had three cancellations, two for the Hygienist and one for the Doctor. Ugh! Your priority for this morning just became schedule recovery. Never mind that you had other important things to do, you are NOW picking up the phone and frantically trying to fill the holes in the schedule! Why oh why can’t patients just make an appointment and keep it?
If you can relate to this scenario, then this months Special Topic Mastermind Webinar is for you. Join Laura Hatch, Office Manager & Owner of Front Office Rocks and myself as we discuss strategies and systems to close the gate and reduce last minute cancels and no-shows.
If you are not a Mastermind Member, but would like to join us, click here for more information.
6 Easy Steps to Get Your Patients to Show Up
with Laura Hatch, M.S., FAADOM
Learn what you can do to lower cancellations and last minute no- shows. During this webinar Laura will review six essential steps, that when practiced on a daily basis, will help you lower your last minute cancellations and no-shows.
Understand why patients cancel or no show
Learn more about the role your team plays in this dilemma
Learn what you can do to eliminate / decrease cancellations
Implement easy steps and systems to help keep your schedule full
CE credits are provided by Inspired Hygiene.Inspired Hygiene is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.The current term of approval extends from 6/1/2014 to 5/31/2017.
This call will be available in our Mastermind Library on Thursday, May 19. If you’re not already a member of our Mastermind group, click here to sign up.