Blog Archives

Tell the truth, don’t minimize!

What can I tell my patients about the impact periodontal disease has on their inflammatory burden?  How can I get their attention without causing them to run screaming from the building or dismissing my comments out of hand?  If you

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Posted in Dental Hygiene Training Videos

Team Building Outside the Operatory

The most powerful reasons for team retreats are building trust and, through that trust, getting results. With a series of planned team bonding events that are fun and motivational, teams build skills like communication, planning, problem-solving and conflict resolution. Team

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Posted in Dental Hygiene Training Videos

What happened to all our patients?

We get this question all the time… ‘We have a strong new patient flow so why aren’t we adding hygiene days?’.   We’ve seen dentists with 40-50 new patients/month and yet they have the same 6-8 days of hygiene each week that

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Posted in Dental Hygiene Training Videos

What Do We Do?

I realize that even though you may have followed us for years, you may not know exactly what we do for our private clients. I recently created a short video to share just that.  In this 4 minute video you’ll see some REAL LIFE

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Posted in Coaching

Are you ready to lead your team?

I love working with high level thinking dentists and team members; it’s always exciting!   What excites me the most is when a team embraces change.  While the goal is to always elevate patient care and successful treatment outcomes, some teams

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Posted in Coaching

Is your team asleep at the wheel when it comes to clinical notes?

Is your team asleep at the wheel when it comes to clinical notes? A lack of clear and detailed clinical notes, made in an efficient manner, can make or break your practice in so many ways. When a dentist is charged with malpractice,

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Posted in Dental Hygiene Training Videos

Don’t Let the Next Six Months Slip By

When January rolls around, most of us take the time to reflect on the past year, evaluate it and then set out to create some New Year’s resolutions and goals. I know for me, I often find myself surprised at

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Posted in Dental Hygiene Training Videos

Cyber Attack – Are You Ready?

Cyber attacks and security breaches are a real threat for every dental office. Do you have your ‘ducks in a row’? Do you have systems in place to protect your records and those of your patients? Do you have the

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Posted in Mastermind

Get Your Patients To Show Up

Picture this… it’s Monday morning, the phone is ringing off the hook and you just had three cancellations, two for the Hygienist and one for the Doctor.  Ugh!  Your priority for this morning just became schedule recovery.  Never mind that

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Posted in Mastermind

Got Blind Spots?

Have you ever heard the expression, “get the puppies back in the basket”? Well, for us, it means getting all our practice systems and team members ‘in the same basket’ or ‘in alignment’!  Once you’ve done that, you can identify

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Posted in Mastermind
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