Benefit Criteria ≠ Diagnostic Criteria

I see it all the time. A hygienist or front desk team member says, “Insurance won’t pay for that.” Then, just like that, the treatment recommendation stops. Here’s what I […]
Best Use of Downtime

How to Turn Hygiene Open Time Into Momentum Recently, I was onsite with Kathryn Gilliam (one of our lead coaches) working with a client team that’s adjusting to some shifts […]
Are you being too nice?

Are you being too nice? When I read the article ‘Is Your Leadership Style Too Nice?’, I knew I had to share it. The article makes a powerful point: being […]
Is AI working for you or against you?

I recently came across a very interesting article by Harvard Business Review. It speaks to the impact of relying too heavily on AI in the workplace. While many HBR articles aren’t […]
Leadership Multiplied
In this special episode, recorded live at the AADOM Conference, host Rachel Wall, RDH sits down with Inspired Hygiene’s own Jennifer Steadman—fresh off teaching the first-ever multi-site management course at AADOM: Leadership Multiplied. 🙌 With deep […]
Creating a Standard of Care That Drives Results
In this powerful follow-up to Season 2, Episode 1, we explore what really needs to happen before your hygiene department can deliver consistent periodontal care—and it all starts with mindset […]
#1 Missed Opportunity in Hygiene
If you’ve been reading our emails lately, you know we’re launching a brand new version of our classic Perio Protocol Bootcamp. The reason we’re so passionate about this program is because […]
Paycheck to Partnership
In this powerful episode, I’m joined by long-time friend and lead coach Emme Sanders to dive deep into one of the hottest and most impactful topics in dentistry today: the […]
Hygiene Compensation Benchmarks
While most dental practice owners have a general understanding of the 3:1 hygiene compensation benchmark… most hygienists do not. Over the years, I’ve had many requests from dentists to help their hygienists […]
Can hygienists be healers?
I’m so excited to share this new episode of The Inspired Hygiene podcast with you. Kathryn Gilliam and I had a discussion about what’s really possibly for the engaged hygienist who is open to […]
Hygiene Backlog

Are your hygiene schedules booked out 6-8 months, leaving you trapped in a cycle of bloody prophies and limiting practice growth? In our latest episode, I interviewed IH coach Connie […]
From Crickets to Candidates

Looking for that right-fit hygienist (or any dental teammate) but your job post is getting 👀 zero traction? In episode 2 of The Inspired Hygiene Podcast, Rachel sits down with […]
Hygiene Reality Check

Here we go! Episode 1 of The Inspired Hygiene Podcast is ready. In this episode, ‘Hygiene Reality Check’, I went straight to the heart of what’s happening in our industry […]
Hold on to your hygienist and more

Last month The Profitable Dentist Magazine featured Inspired Hygiene and we had the opportunity to contribute 5 articles that I think you’re going to find valuable. They are written specifically for the […]
Change isn’t easy…

Change isn’t easy. Even when it’s eagerly anticipated change like a marriage, graduation or birth of a child, there are some hard moments and it takes us out of our […]
How NOT to hire a hygienist

While many of our clients are, in fact, having success hiring hygienists, they are still in short supply. It’s always fun to share ideas with Kirk and, in this podcast, I […]
What is your ultimate goal for tracking tasks?
Often dentists identify a behavior they’d like to see improve in their team and they want to track it. For example, increasing the number of intraoral photos. But is it really worth […]
Power brush chairside trial

Dr. Pamela Maragliano-Muniz and Rachel discuss the importance of making authentic connections with patients, which will lead to trust and increased case acceptance. Watch as Rachel introduces the new Chairside Trial […]
Can you spot heart disease with a glance?

I am always preaching that stepping into the role of healthcare provider is critical for dentistry to be seen as essential by our patients and colleagues in medicine. At Inspired […]
Hygiene Scheduling-think about these 2 things

If you’re like most of the teams we work with, your hygiene schedule is packed. And it’s most likely packed with delayed prophy and perio maintenance visits. In this short […]
Let’s stop the division

I hope you, your family and team remain well. We are beginning to see dentistry begin to open up and this is creating all kinds of mixed emotions…relief and excitement, as […]
Is Your Team Ready for Oral Cancer Awareness Month?

Oral Cancer Awareness month is just around the corner. If you haven’t made your plans, the time to start is now! Reach out to www.oralcancer.org for complimentary promotional material to get started. Take a […]
Another Way Hygiene Brings Value to Your Practice

I recently did a series of videos with my friends at Tusk Partners. Tusk is an advisory firm that helps single and multi-location group practices strategically grow and improve. They are […]
Are You Screening Kids for Sleep Disorders?

By now, we know the impact of sleep apnea on the lives of our adult patients, but did you know sleep disorders can have a HUGE and long-lasting impact on children? […]
FAADOM business manager talks about Inspired Hygiene

One thing I love most about attending conferences is that I always bump into dental teams that we’ve worked with. At AADOM this summer, I got to visit with dental practice […]
Is Your Equipment Working?

So often when we are on-site with clients, a team member shares their frustration that a critical piece of equipment isn’t working. It’s usually an intra-oral camera, by the way. […]
But Do the Changes Really Stick?

Recently at the AADOM annual session, I had the chance to catch up with IH clients Dr. Gerner & Tracy of True North Dental in NY. Dr. Gerner made a […]
Has Your Hygiene Department Been Left Behind?

We see it all the time. The doctor(s) have invested lots of hours and money in high level CE to take their clinical skills to the next level. These are […]
When Hygiene Patients Ask “How Much?”

Should hygienists talk about money when presenting treatments? Teach your hygiene team the best strategies for answering patient questions about treatment costs.
Are You Properly Documenting Staging and Grading?

Clinical documentation is more important than ever. With the growing awareness of the AAP’s new Perio Classification system, we’ve received a lot of questions about how to document a patient’s […]
Say This, Not That to Patients

Stay calibrated: Evaluate the language your team is using within your practice. Be sure your hygiene team is using terms that give patients a better understanding of the procedures and […]
20/20/20 Hygiene Time Management

When you only have an hour long appointment with patients, it is crucial you are utilizing your time in the most effective way possible. Learn how to best do this […]
3 Keys to Hygiene Leadership Skills

Learn how to increase and improve your hygiene team’s ability to co-diagnose. Rachel Wall of Inspired Hygiene recommends these 3 tips to get your hygiene team educating your patients in […]
5 Qualities of a Rock Star Hygienist

Find out how to set yourself apart from other hygienists. Rachel Wall, of Inspired Hygiene, breaks down the 5 things you can be doing to be a rock star hygienist. […]
Oral Cancer Facts

Oral cancer is changing! Watch this short video to hear some alarming facts about oral cancer and ways that you and your team can start saving more lives. If […]
Is Saving Lives Your #1 Priority?

Can you believe it’s April already? As you know, April is Oral Cancer Awareness Month. Saving lives is our #1 priority at Inspired Hygiene. Is it yours? Please watch this short video […]
What’s Your Soundtrack?

That voice you hear in your head can do much more than you think! Watch this short, 2 minute video, and consider how changing your soundtrack can make 2019 the […]