Blog Archives

What comes next?

Just yesterday I spoke with a dentist about the guidance she’s looking for to get her hygiene team calibrated to reduce the chaos they’re feeling in this super busy practice.  Near the end of the meeting she asked ‘So when we

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Posted in Coaching

Waze for patients to find your office

We can all agree that utilizing technology is an important part of serving our patients’ needs.  Watch this quick video to discover “Waze” to help patients find your office. If you’d like to learn more about the potential of your

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Posted in Dental Hygiene Training Videos

The ‘Down and Dirty’ with Dental Ultrasonics

Have you ever wondered the How, What and Why for Ultrasonic use? Have you ever asked yourself these questions? How do I make ultrasonics less sensitive for the patient? What is the difference between Piezo and Magneto (cavitron)? Why would

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Posted in Dental Hygiene Training Videos

Are You Promoting Your Practice Everywhere You Go?

Are you marketing your practice all the time?  What if you could find ways to get new patients quickly and easily? Watch this quick video for an idea to INSPIRE you. If you’d like to learn more about the potential

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Posted in Dental Hygiene Training Videos

Hygiene Compensation-Is it a Win-Win?

Just recently I spoke with a dentist who inherited an out of balance hygiene compensation plan that was only a ‘Win’ for one party. That’s not sustainable or conducive to maintaining a healthy business.  When the doc announced changes, let’s just

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Posted in Dental Hygiene Training Videos

We Are ALL Providers of Service on the Dental Team

Have you ever been referred to as a “Non-Provider” on your dental team? Have you ever felt inadequate or not given permission to discuss and explain clinical treatment needs to the patient just because you aren’t the dentist? As a

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Posted in Dental Hygiene Training Videos

[VIDEO] Is it time to harvest the seeds you’ve planted?

If you were a farmer, would you plant a crop but never harvest it? Of course not! If the crop were truly necessary, not harvesting would defeat the purpose of planting! So why do you (or your team, or your

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Posted in Dental Hygiene Training Videos

Are you a Boxster or a Spyder?

A private client recently wrote the following memo to his team. I thought you guys were a nice, quick, nimble Porsche Boxster S, which goes 0 to 60 in 4.1 seconds, but I was wrong…         You

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Posted in Coaching

Bring a Hygiene Rock Star Event to Your Town

When is the last time you received any LIVE PATIENT hands-on training? How often do you get to have a clinical trainer show you how to properly use new equipment, ultrasonic inserts or tips before you actually purchase them? If

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Posted in Coaching

[Worksheet] What are your hygienists good at selling?

I was recently asked to be a guest on Dr. Paul Etchison’s popular podcast ‘Dental Practice Heroes’.  Dr. Paul asked me a very interesting question… Is it really in the practice’s and patient’s best interest for my hygienists to spend so

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Posted in Podcast
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