81% Hyg Production Increase

There’s a misconception that dental coaching creates significant results only for teams that have no foundational systems or protocols in place. That couldn’t be further from the truth and this team is proof of that. The team at 30A Smiles already had a solid hygiene department by most definitions. They worked well together and they had a […]

What happened to your neck?

If you’ve read our emails this month you know our focus this month is on oral cancer screenings for YOU and YOUR TEAM.   In this video, I share my own personal experience with head and neck pathologies and how we can’t rely on patients to tell us there’s something abnormal. Follow us on Facebook and Instagram for more […]

A Look Inside the Bootcamp

You’ve likely seen in the last few weeks that we’re launching a brand new version of our Perio Protocol Online Bootcamp on January 26. It will be available for purchase until February 2 so if you’re interested, watch this quick video to see what the program looks like from the inside and then go over to periobootcamp.com and we’ll […]

Are the Doctors the Bottle Neck?

If your doctors aren’t calibrated, how can you expect the team to support them in recommending treatment? Our Standard of Care worksheet is a great way to start the year off and finally get your team on the same page. Download the Standard of Care worksheet. Below is an overview of each module included with the new Perio Protocol […]

Team On Same Page with Perio?

If you follow us on social or you’ve been reading these emails lately, you might know we’re launching a new version of our classic program Perio Protocol Online Bootcamp in January. This bootcamp is a great way to get your team on the same page and set clear periodontal standards for diagnosis, enrollment and treatment. Oh, and they can […]

Hygiene Ad-Dos and Don’ts

I’m guessing if you’re not looking for a hygienist right now, you know someone who is. Are you having any luck? We’ve been reviewing hygiene job postings for our clients and it’s been pretty interesting to see the common mistakes they’re making. In the video below, I’ll share with you 3 Dos and 3 Don’ts of […]

What creates a 70% increase in hygiene production?

Ever wonder what it would take to create measurable growth and improvement in your hygiene protocols and production? We regularly create Case Studies based on our clients’ results so others can see what’s possible. Today, I’m excited to share with you insights into how this team achieved not only an increase in hygiene production but more importantly, […]

How NOT to hire a hygienist

While many of our clients are, in fact, having success hiring hygienists, they are still in short supply. It’s always fun to share ideas with Kirk and, in this podcast, I share some of the Don’ts you’ll want to avoid when hiring. A few takeaways are: What NOT to do when writing an ad What you […]

Podcast featuring Emme

The IH team has been busy this summer sharing insights on the hot topics in dentistry and dental hygiene right now. Emme Sanders was recently interviewed for the Dental Downtime podcast. In this episode, she shares: Specific tips to further align hygienists and dentists for a very effective hygiene-doctor exam Verbal skills for dentists to affirm […]

Is technology threatening our jobs?

Is there part of you that wonders if dental technology will replace us humans and threaten our jobs? You’re not alone. Technology has taken over so many tedious day to day tasks and this is actually GOOD news. This opens up the opportunity to more fully express our human abilities for problem solving, relationship building and […]

Trying to Hire? Here’s a Tip

It seems every one of our clients is hiring. Recently, I was speaking with a practice manager about how they’re marketing their practice to recruit new team members. There was one amazing benefit that she forgot to mention in the ads. It’s easy to forget things that seem ‘normal’ to you but that may be […]

Your hygienist plays a crucial role in patient retention

A loyal patient base adds value to your business and joy to your work. Your hygiene team plays a critical role in retaining patients with their communication, education and their ability to partner with the dentist as a diagnostic and therapeutic partner. Listen to my conversation with Dayna Johnson as we discuss the importance of reappointing patients, […]

3 Years in and a Solid Hygiene Team

We are always so grateful when our clients share their Inspired Hygiene experience with others. Dr. Mergeurian started her practice in urban Baltimore just over 3 years ago. She called us asking for support to build a solid hygiene team and she has done just that. Maybe this quick message from her will inspire you to […]

Do you believe it? Book Rec

If you’re not convinced that oral infection and inflammation are a serious risk factor for cardiovascular disease, you need this book. And if you DO believe it, you need this book! It’s that good. The latest book from innovators in healthcare, Dr. Bale & Dr. Doneen, is an easy to read guide for reducing CVD, […]

April is Oral Cancer Awareness Month

April is Oral Cancer Awareness Month. The Human Papilloma Virus (HPV) is now the leading cause of all oropharyngeal cancers according to the Oral Cancer Foundation (https://oralcancerfoundation.org/understanding/hpv/hpv-oral-cancer-facts/). It has never been more critical for dental providers to screen for early detection and share with patients the risks of oral cancer. In my work coaching dental teams across […]

Are your hygienists nervous about coaching?

Are your hygienists nervous about coaching? Maybe it’s keeping you from taking the next step to support your hygiene team reaching their true potential. This is not unusual! Many of our client teams come with a mix of hygienists who are excited about stepping into Inspired Hygiene coaching and those who are nervous. The hygiene team at 30A […]

Are You Responsible for Your Patient’s Heart?

I know, that sounds ridiculous. So what IS your responsibility to your patients and their overall health?  Since it’s Heart Health month, let’s start there. It is our responsibility as dental professionals to identify potential risk for heart attack and stroke. Some of those are super obvious. If you’re looking for them. In this video, I outline a […]

Who Not How

I read a book recently that challenged the way I think about achieving the next level with my goals and my growth, both in my business and my personal life. Who Not How by Dr. Benjamin Hardy and Dan Sullivan, founder of Strategic Coach, pushes us to stop asking ‘how’ but instead to ask ‘who’ is already equipped to […]

When do dentists call Inspired Hygiene?

How do you know when it’s time to call Inspired Hygiene? Here are 10 times when hygiene coaching might make sense for your team. Do any of these sound like you? To schedule a complimentary Discovery Session to learn more about the potential of your hygiene department, click here, call us at (704) 541-0995, or email […]

Is your hygiene department falling apart?

We’ve heard from a lot of you that things are still feeling very chaotic in your practice and especially when it comes to re-building hygiene teams and systems. Maybe you don’t even want to think about growth until you can stabilize your practice. What I’d like you to remember is that GROWTH doesn’t always equal more […]

What is your ultimate goal for tracking tasks?

Often dentists identify a behavior they’d like to see improve in their team and they want to track it. For example, increasing the number of intraoral photos. But is it really worth tracking an activity if there’s no end result attached to it? This week’s video gives you a couple of solid points to communicate to your team when […]

Change isn’t easy…

Change isn’t easy. Even when it’s eagerly anticipated change like a marriage, graduation or birth of a child, there are some hard moments and it takes us out of our comfort zones. It’s not unusual for teams to be a tad nervous when their leader shares they’re considering working with a practice coach. So I […]

Want a roadmap to hygiene growth?

For 16 years, we’ve been showing practice owners where the opportunity is to grow their hygiene department…ethically, rapidly and with support of your team. Sometimes they do it on their own. Sometimes they work with us to accomplish it. In March, we are offering our Hygiene Growth Roadmap process at a special rate. This process repeatedly identifies […]

Hot off the Press: New Perio Disease Correlations

Have you heard the latest research on the correlation between periodontal disease and COVID-19 complications? Listen along with Lead Profitability Coach Emme Sanders and find the JCP article linked here. If you’d like to learn more about the potential of your hygiene department, schedule a complimentary Discovery Session.

Current Hygiene Schedule Issues

We’ve heard from a lot of teams across the country that while they were very busy after re-opening, the hygiene schedules are starting to look like Swiss cheese again. In this video, I share a few things to keep your eye on and get back to the systems that worked to keep patients on the […]

Hygiene Scheduling-think about these 2 things

If you’re like most of the teams we work with, your hygiene schedule is packed. And it’s most likely packed with delayed prophy and perio maintenance visits. In this short video, I’d like to remind you of a couple of things to keep an eye on that will help you maintain strong hygiene production next week, […]

Nobody Told Me That

I hope if you’re practice has opened for full-service dental care, you’ve had a great week. If you’re still waiting to open, we wish you all the best as you plan and prepare and communicate with your team. I wanted to share this podcast with you for 2 reasons: 1-This is a fantastic podcast and […]

How much time will you need?

First, I pray you and your family and team are well. This is such an unusual time. Please know our hearts are with you. The truth is, none of us know exactly what it will be like when it’s time to reopen. Last week, we did a webinar to help you outline a few steps […]

Failure to Launch

Have you ever thought about going into private coaching but have fears and reservations? Fear that you may not get the results that you are hoping for? Fear that you will not have a satisfactory ROI? Or fear that your team will be hesitant or offended by the suggestion that you need outside help? We […]

Another Way Hygiene Brings Value to Your Practice

I recently did a series of videos with my friends at Tusk Partners. Tusk is an advisory firm that helps single and multi-location group practices strategically grow and improve. They are a great resource for learning about the DSO market and how it’s impacting dentistry. In this video, Kevin Cumbus and I talk about how the hygiene […]

It Takes a Team

Inspired Hygiene… not just for Dental Hygienists! It takes a team. Hear what Doctor and Mrs. Jones had to say after day two of visit one. If you’d like to learn more about the potential of your hygiene department, schedule a complimentary Discovery Session.

How Often Should I Classify a Perio Patient?

With more and more practices using the AAP’s Staging & Grading system, we occasionally get the question ‘Do I have to go through the Staging & Grading process every time the patient comes in?’ So I created a short video to answer that question specifically. If you’d like to learn more about the potential of your hygiene […]

Happy & Healthy Holidays

With the holidays upon us, it’s a good idea to remember these four easy steps to ‘Fireproof’ your arteries, complements of Dr. Amy Doneen and the Bale Doneen Method. Step 1: Practice mindfulness – Chronic stress, which repeatedly activates the body’s fight-or-flight system, has long been linked to increased risk for heart attacks and strokes. Devote 10 minutes […]

Are You Screening Kids for Sleep Disorders?

By now, we know the impact of sleep apnea on the lives of our adult patients, but did you know sleep disorders can have a HUGE and long-lasting impact on children? In this video, I share a great resource for learning more about sleep disorders in children and how we, as dental professionals, can easily and […]

FAADOM business manager talks about Inspired Hygiene

One thing I love most about attending conferences is that I always bump into dental teams that we’ve worked with. At AADOM this summer, I got to visit with dental practice Business Manager & FAADOM, Kim Yates and she shared the huge improvement her team achieved with the guidance of an expert Inspired Hygiene coach. Take less than a […]

Is Your Equipment Working?

So often when we are on-site with clients, a team member shares their frustration that a critical piece of equipment isn’t working. It’s usually an intra-oral camera, by the way. What’s interesting is that the dentist/owner/practice manager is often not aware of the issue. Think of the care that’s NOT being presented and accepted during those […]

But Do the Changes Really Stick?

Recently at the AADOM annual session, I had the chance to catch up with IH clients Dr. Gerner & Tracy of True North Dental in NY. Dr. Gerner made a point to come up to me in the crowded hall and here’s what he shared. The systems Inspired Hygiene brought to our hygiene team have […]

Has Your Hygiene Department Been Left Behind?

We see it all the time. The doctor(s) have invested lots of hours and money in high level CE to take their clinical skills to the next level.  These are the doctors we LOVE to work with. They value clinical excellence. And yet, there’s often a gap in the practice. This gap is the difference […]

Ready for Growth?

I’d like you to meet Dr. Patrick Wilson of Florence, AL.  Check out his results after 2 years of coaching with IH!!   He continues to experience growth and opportunities to serve his patients. If you’d like to learn more about the potential of your hygiene department, schedule a complimentary Discovery Session.

Are You Properly Documenting Staging and Grading?

Clinical documentation is more important than ever. With the growing awareness of the AAP’s new Perio Classification system, we’ve received a lot of questions about how to document a patient’s Periodontal Disease Stage & Grade. This short video will give you an explanation and some modifications to consider for your hygiene note template. If you’d […]

Say This, Not That to Patients

Stay calibrated: Evaluate the language your team is using within your practice. Be sure your hygiene team is using terms that give patients a better understanding of the procedures and services your dental team provides.

20/20/20 Hygiene Time Management

When you only have an hour long appointment with patients, it is crucial you are utilizing your time in the most effective way possible. Learn how to best do this with Rachel Wall’s 20/20/20 time management method.

3 Keys to Hygiene Leadership Skills

Learn how to increase and improve your hygiene team’s ability to co-diagnose. Rachel Wall of Inspired Hygiene recommends these 3 tips to get your hygiene team educating your patients in a friendly, appropriate manner.

5 Qualities of a Rock Star Hygienist

Find out how to set yourself apart from other hygienists. Rachel Wall, of Inspired Hygiene, breaks down the 5 things you can be doing to be a rock star hygienist. Contact Inspired Hygiene for more tips on how to elevate your hygiene service, systems, and profits.

Are Your Hygienists on the Same Page?

It has been my privilege to work with Dr. Pamela DiTomasso since 2005, and I’d like you to meet her.  At DiTomasso Dental there are 3 dentists, 7 hygienists, 3 hygiene assistants, an amazing business team and talented expanded duty dental assistants. One of the many things I love about Dr. Pam is her passion […]

When a New Patient Caller Wants Hygiene on Their First Visit

What’s the best way to answer new dental patients who ask, “Will I get my teeth cleaned on the first visit?” Rachel Wall, RDH and founder of Inspired Hygiene, shares how to go beyond a simple yes or no to asses your patients’ needs.

Why X-Rays Are Important

Patients often want to know why a dentist needs X-rays–and if they’re safe. Here’s how to explain this key part of the dental diagnostic process in a reassuring way.

What is a Dental Cleaning?

Tap into your dental practice’s full potential for patient service and profitability. Here’s how Rachel Wall, RDH and founder of Inspired Hygiene, advises explaining this to patients who need this particular treatment.

Having a Hard Time Getting Your Doctor on Board?

This video was inspired by a question we often hear… ‘How do I get my doctor on board?’ We hear this a lot when speaking to large groups of hygienists. They may be on board with what we’re teaching but they aren’t sure the dentists they work with will support the changes and efforts they […]

Are You Ready for a Positive Change?

I’d like to introduce you to Dr. Marc Thomas, a dentist in Sparks, Nevada.  He and his team are successfully helping patients reduce their risk for heart attack, stroke and diabetes. Listen to this 1-minute video where Dr. Thomas shares his enthusiasm for positive change!

Once Perio Maintenance, Always Perio Maintenance

We get this question all the time… “Once a patient has Periodontal Therapy, should they always remain in Perio Maintenance”? I hope this short video helps answer that question for you. If you’d like to learn more about the potential of your hygiene department, schedule a complimentary Discovery Session.

Healthier patients and Healthier Profits!

Dentists all over the country are raving about how Inspired Hygiene has helped them improve the health of their patients while elevating their hygiene services, profits and systems. BUT don’t take my word for it, take two minutes and listen to Dr. Thomas Newman discuss his experience. And for the numbers people, check out his […]

Oral Cancer Facts

Oral cancer is changing! Watch this short video to hear some alarming facts about oral cancer and ways that you and your team can start saving more lives.   If you’d like to learn more about the potential of your hygiene department, schedule a complimentary Discovery Session. Stay Inspired, Emme Sanders

Is Saving Lives Your #1 Priority?

Can you believe it’s April already? As you know, April is Oral Cancer Awareness Month. Saving lives is our #1 priority at Inspired Hygiene. Is it yours? Please watch this short video and learn how you too can save lives. Visit the Oral Cancer Cause website for more information on head and neck cancer screening. For step by step […]

Are you holding your hygienist back?

Today’s video is a strong message for Dentists. Are you enabling your hygienists to get stuck in a rut of burnout and boredom? Or are you empowering them to really grow to their potential and be a true colleague in your practice? While the latter does require hygienists to have an attitude of growth and […]

Prophy Trap = Burnout

Just three short months ago I started working with a VERY busy and growing practice near Nashville, TN. They admitted that they were truly caught in a “prophy trap” and didn’t know how to get out. While they weren’t neglecting their patients, they found themselves shortening prophy appointments to FIT more people into the schedule. […]

Welcome to Heart Health Month

Taking the patient’s blood pressure during recall and perio maintenance visits is an incredible value added service. Most patients see you more frequently than they do their Primary Care Physician (PCP). In fact, statistics show that 9 out of 10 patients have no PCP listed on their health history forms. Watch this 2 minute video […]

Who’s eating your breakfast?

There are some problems in a business that you can ignore for a bit and it won’t make much difference. Then there are problems that if you do ignore them, they will rear their ugly head, grow exponentially and negatively affect your business in a BIG way. In this quick video, I share a concept […]

I didn’t look at my cards..

Last year, I taught a goal setting exercise that I’ll share with you again here (see link below). The truth is that 2018 got a bit rough at times and if I’m being totally honest, I didn’t look at those goal cards very often. In today’s short video, I share the GOOD news about not looking […]

Mastering Your Hygiene Team and MORE!

Many times, when getting to know potential clients, the doctors mention that they bring a coach in to help grow the practice with the primary focus on increased production and collections. While that is important and valuable, we also know that true LASTING results need motivation with improved human performance that involves the entire team! […]